Privacy policy
Last updated:Â June 11, 2026
At Eliivora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.
1. Information We Collect
When you browse our store, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, billing details, and order information. We may also collect non-personal information like browser type, device type, and website usage data to help improve your experience.
2. How We Use Your Information
We use your information to process and deliver orders, provide customer support, communicate with you about your purchase, improve our website, and prevent fraud or unauthorized activity. We may also use your contact details to send order updates or promotional messages if you have agreed to receive them.
3. Sharing Your Information
We do not sell your personal information. We may share your data only with trusted third parties that help us operate our business, such as payment processors, shipping providers, and service tools needed to complete your order or improve our store.
4. Cookies and Tracking
Our website may use cookies and similar technologies to remember your preferences, analyze site traffic, and improve functionality. You can choose to disable cookies through your browser settings, but some parts of the website may not work properly without them.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information. You may also have the right to object to certain types of data processing or withdraw consent where applicable.
7. Data Retention
We keep your information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or operational requirements.
8. Third-Party Services
Our store may use third-party services such as payment gateways, analytics providers, and shipping partners. These services have their own privacy practices, and we recommend reviewing their policies for more information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our contact page.