Terms of sale

Last updated: June 11, 2026

These Terms of Sale apply to all purchases made through Eliivora. By placing an order on our website, you agree to the terms below, along with our Shipping Policy, Return and Refund Policy, Privacy Policy, and Terms of Service.

1. General Terms

Eliivora sells smart home electronics, AI gadgets, and related tech products through its online store. All orders are subject to product availability, payment confirmation, and acceptance by our team.

2. Order Placement

When you place an order, you agree that all information provided, including your name, email address, shipping address, and payment details, is accurate and complete. We reserve the right to refuse or cancel an order if the information is incorrect, incomplete, or suspected to be fraudulent.

3. Pricing

All prices are listed in the currency shown on the website at the time of purchase. Prices may change at any time without notice, but the price charged will be the one displayed at checkout when your order is placed. Shipping fees, taxes, or other charges may be added where applicable.

4. Payment

Payment must be completed in full before your order is processed and shipped. We accept the payment methods made available at checkout. If payment cannot be verified or is declined, the order may be delayed or canceled.

5. Product Descriptions

We make every effort to ensure product descriptions, images, and specifications are accurate and clear. However, slight differences in appearance, packaging, or features may occur depending on supplier updates, product batches, or device settings.

6. Shipping and Delivery

Shipping times are estimates only and may vary depending on destination, courier performance, customs, holidays, or other external factors. Please refer to our Shipping Policy for full details about delivery times and shipping charges.

7. Returns and Refunds

Any return, refund, or replacement request must follow the conditions set out in our Return and Refund Policy. We encourage customers to review that policy before completing a purchase.

8. Risk and Responsibility

Once an order has been handed over to the carrier, delivery responsibility is subject to the carrier’s handling and tracking process. Customers are responsible for providing a complete and correct shipping address to avoid delays or failed deliveries.

9. Cancellation

We may cancel an order before shipment in cases such as payment issues, stock unavailability, or suspected misuse. If your order is canceled after payment has been taken, you will receive a refund according to the payment method used.

10. Customer Support

If you have questions about your order, product details, shipping, or returns, please contact us through our support page or by email at support@eliivora.shop.

11. Changes to These Terms

We may update these Terms of Sale at any time to reflect changes in our products, business practices, or legal requirements. The latest version will always apply to orders placed after it is published.